Arranged for same-day installation of a water heater purchased at Home Depot. Called Home Depot 800 number early to mid morning, and was promptly put in touch with DRF Water Heating Solutions. The phone rep was extremely friendly and helpful, and explained that a plumber would come by the house as soon as they completed already scheduled jobs. They showed up mid afternoon, explained exactly what they would need to do and the cost - which included some reasonably priced changes required by building codes - promptly starting and completing the work after authorization. Jesse, the licensed plumber, and Tyler, who was assisting him, were very professional and thorough.
This Naperville, Illinois customer needed to replace a 22 year old 40 gallon gas water heater in their single family home. The existing water heater was located in the customer’s basement.
The DRF technician Jesse C. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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