I was very pleased with the workmanship provided by both Tom R & Antuan in replacing my hot water heater. They were very thorough in completing the installation as well as providing a review of what was done. Upon completion of the installation, the service area was left very neat and clean. Tom provided a good overview of the new features and contact information for future follow-up if required. They we're both very professional and respectful in their conversations with me. Will certainly recommend and consider DRF and this team for any future service needs.
This St. Charles, Illinois customer needed to replace a 5 year old 50 gallon G.E. gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since St. Charles requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Tom R. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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