Matt and Clayton were excellent. Explained everything clearly both before and after installation. Our Village requires a permit and an inspection so I especially appreciate their assistance in working with the Village to ensure that the installation met the relevant codes to the satisfaction of the inspector. Overall, I was very pleased.
This Hawthorn Woods, Illinois customer needed to replace a 20 year old 75 gallon Rheem power vent water heater in their single family home. The existing water heater was located in the customer’s basement. Since Hawthorn Woods requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Matt Beake is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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