Water Heater Customer Reviews

Customer experiences provide insight into DRF's reputation for providing professional, full-service water heating and plumbing services.

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Customer Reviews

Browse through 3247 reviews from satisfied customers.

Andy volunteered to show me and explain how the part works they installed in the water heater system. Juan also explained the positioning of the water... Full Review
Andy and Juan performed maintenance and did a fantastic job. Very kind and respectful worked quickly and got the job done.... Full Review
Thank you Kevin and Erik for a quick clean awesome job. They were great!!! And thanks to Rachel and Mike who helped me on the phone.... Full Review
"You were very helpful and explained things well. I admit I was a bit worried when the fire alarm went off, but that turned out ok! As a suggestion... Full Review
Kevin and Eric were beyond amazing! Eric went above and beyond! It was nice that Kevin was the person who put my water heater in 10 years ago and his ... Full Review
Very knowledgeable... Full Review
Great service, quick and efficient!! Definitely recommend!... Full Review
Great service... Full Review
Hey Mr. Tyler. Thank you and Mr. Matt for being so friendly, kind, respectful, and most of all very thorough in performing your expertise in our home.... Full Review
My home warranty company would not approve my claim and kevin sat with me for almost an hour while we tried to resolve the situation. no work was comp... Full Review
Kevin and Eric are amazing. Love our new unit... Full Review
Excellent job... Full Review
Work performed quickly and left workspace clean.... Full Review
Great installation experience! Both installers were professional and prompt with a difficult install based on the location of our water heater. Much a... Full Review
Was absolutely great, service was quick and efficient, price was better than other quotes. While price USA consideration, the service was above and be... Full Review
Everything went perfect I discovered I had a leaky water heater at 10:00 a.m. and they were out here and then in the insulation performed with at 4:00... Full Review
I had a new hot water tank installed in my home, and the service provided by the installation team was impressive. They arrived promptly and were pro... Full Review
  • Customer Nicole D
  • Location Plano, Illinois 60545
  • Date May 8, 2023
Matt and Tyler K did a fantastic job. Very friendly. Knowledgeable and kind. I will highly recommend these guys. Thank you so much!.... Full Review
Outstanding service and made sure to clean up after themselves and go above and beyond in performance. Give them a raise!!... Full Review
Kevin and his coworker were professional & courteous. They answered all of our questions, explained everything and finished the job in a timely manne... Full Review

Our Reputation

Read feedback from 4975 satisfied customers on sites across the web.

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