Both the folks on the phone and the installers who arrived to the house were very professional and did a quality job. I was amazed at how quickly I could go from needing a hot water heater to having it installed. It was less than three hours from purchase to install. I realize that can't be the standard, but that doesn't diminish my appreciation for the quick, professional support and service.
This Roscoe, Illinois customer needed to replace a 10 year old 50 gallon gas water heater in their single family home. The existing water heater was located in the customer’s basement.
The DRF technician Joe L. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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