Andrew and Alex were both very professionally polite. They took their time to explain What work was being done and how the new water heater works. They also cleaned up the work area good before leaving.
This Saint Charles, Michigan customer needed to replace a 7 year old 50 gallon State gas power vent water heater in their single family home. The existing water heater was located in the customer’s basement. Since Saint Charles requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andrew M is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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