Updated from a previous review. Kevin’s timeliness and expertise restored some of my faith in this company. I am still hesitant to recommend them due to initial issues. But Kevin was direct and forthcoming with answers and assurances. Definitely a good asset for this company.
This Rolling Meadows, Illinois customer needed to replace a 20 year old 40 gallon Rheem electric, gas water heater in their apartment/condo/high rise. The existing water heater was located in the customer’s second floor. Since Rolling Meadows requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Kevin L. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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