Both the gentlemen that came to the house where professional and friendly. They were able to come out the same day I called; which was much appreciated. Once there, they worked quickly to change out the water heater and were done in less than an hour! The lady who helped me on the phone, Joyce, was also knowledgeable and I believe guided me correctly in finding the correct replacement water heater. Overall, the customer experience was excellent!
This Medinah, Illinois customer needed to replace a 8 year old 40 gallon gas water heater in their single family home. The existing water heater was located in the customer’s garage. Since Medinah requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Rich P. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
Read feedback from 5007 satisfied customers on sites across the web.
