Mark and Richie were very professional in communicating on how they were going to install my water heater. They used a sense of urgency and worked as a team to install the water heater in a timely and efficient manner. They answered all my questions with confidence and left me with confidence that the job was done right.
This Palatine, Illinois customer needed to replace a 6 year old 40 gallon natural gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Palatine requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Mark Anderson is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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