Andy and Ed showed up right on time, informed me of the additional work that was required, and crushed it getting the work done. Only 2 hours to remove the old water heater and install the new one. They were awesome.
My only wish would be to have known about the significant additional work required ahead of day of install after providing the exact model of the new water heater and details including pictures of the current situation a couple weeks in advance.
This Arlington Heights, Illinois customer needed to replace a 15 year old 50 gallon Bradford white natural gas water heater in their townhome. The existing water heater was located in the customer’s basement. Since Arlington Heights requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andy Griffel is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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