I went to Home Depot to purchase my water heater. They called DRF for me and I set up for same day installation. I needed a permit from my town for the replacement, and went straight from Home Depot to the town offices. I was 10 minutes out of the store when DRF called to say Andy was on his way. By the time I got home with the permit, Andy and Clayton were waiting at my house. They were very polite and professional. The had the new water heater installed in about an hour and a half. It’s a very clean install and they explained everything I needed to know when they were done. I’m very happy with the service.
This Winthrop Harbor, Illinois customer needed to replace a 20 year old 40 gallon Kenmore gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Winthrop Harbor requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Andy G. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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