DRF was recommended to me through Home Depot when I needed a water heater replaced. The installation team, which comprised of Tom and Dave came out to my house the next day and completed the work in a very reasonable amount of time. They took the time to explain what they were going to do and how everything was supposed to work after the project was completed. Both Tom and Dave were courteous, professional, and mindful of my house and the surrounding work area. Being that it is winter and snowy out, they were very careful to make sure they did not track in mud or salt. They used boot covers on their boots and the dolly that was needed to bring to old water heater out of the house. The work that Tom and Dave performed looked professional and appears to be solid. After the installation was complete, Tom and Dave went over the documentation and warranty information and made sure I was satisfied before they left. I would use DRF again in the future and I would recommend them as well.
This Yorkville, Illinois customer needed to replace a 12 year old 75 gallon AO Smith gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Yorkville requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Tom R. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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