This Broadview, Illinois customer needed to replace a 12 year old 40 gallon A. O. Smith natural gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Broadview requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Kevin Loden is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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Kevin and Rich explained the what and why they were doing certain things.I got a better understanding on how the hot water heater works.They did a great job.