This Geneva, Illinois customer needed to replace a 10 year old 40 gallon A O Smith natural gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Geneva requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Kevin Loden is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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Kevin was efficient and all looks great. All was cleaned up and he explained the workings of the water heater to me. I am very satisfied with all of the installation.