We had a Rheem water heater that started to leak after 10 months. I called Rheem initially, but Rheem did not help very much. We contacted DRF and DRF got Rheem to approve a free replacement at about 2:00 PM. By 5:30 PM Mike P. showed up with James and they did a fantastic job. The replacement was installed in about an hour, and Mike P explained everything I needed to know about the replacement. Mike P. was really great and DRF really came through for me. Thanks much.
This Roselle, Illinois customer needed to replace a 1 year old 40 gallon G.E. gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Roselle requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Mike P. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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