This Wheaton, Illinois customer needed to replace a 14 year old 50 gallon Whirlpool natural gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Wheaton requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Kevin Loden is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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The installers were great but they were given the wrong water heater to install. After several phone calls the correct heater was located and they picked it up and stayed late to finish the job.