Tom R, and Donovan were excellent. Arrived on time and had everything to install my new water heater. My smaller townhome and the larger size of the newer 50 gallon tank gave them some problems but they handled them and installed the water heater. They cleaned up the area and broke down the box for recycling.They also presented me with a water alarm and a carbon dioxide alarm for my home. They explained how to turn the heater up and down depending on the number of people in the home. I am quite pleased and will use - and recommend - DRF and Home Depot to my friends and neighbors.
This Northfield, Illinois customer needed to replace a 16 year old 50 gallon Rheem gas water heater in their townhome. The existing water heater was located in the customer’s first floor closet. Since Northfield requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Tom R. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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