Albert and his assistant arrived exactly as I was told to expect him.. They were courteous and efficient. Albert explained what was to be done including one item needing correction to bring installation to code. The site was left clean and the tank removed from the property.
Additionally, my experience with Theresa was excellent. She was fully knowledgeable about my situation, and I was impressed that she had access to the records on the 2003 install handled through Home Depot.
This Oak Forest, Illinois customer needed to replace a 11 year old 40 gallon Rheem gas water heater in their single family home. The existing water heater was located in the customer’s basement.
The DRF technician Albert H. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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