This Chicago, Illinois customer needed to replace a 10 year old 50 gallon AO Smith natural gas water heater in their multi family property. The existing water heater was located in the customer’s basement. Since Chicago requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Kevin Loden is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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Kevin and Felipe were proficient and respectful. Everything was done as we agreed. Communication was excellent all the way around. Thank you