Our situation is very similar to Sarah M.'s... We had a 15 year old hot water heater begin leaking last week and were in desperate need of getting it replaced. We too went to Home Depot and were put in touch with DRF to get it replaced, and they were awesome.
Their plumber Mike was great, friendly, and very personable as he got our new hot water heater installed. Really nice work by him and Andrew who he had with him to assist. It was a very frustrating situation for the hot water heater to go out, and they made it easy. I would very much recommend them for a similar situation in the future.
This Aurora, Illinois customer needed to replace a 15 year old 40 gallon Rheem gas water heater. The existing water heater was located in the customer’s basement.
The DRF technician Mike P. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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