Tom R and Donavan were excellent and customer service oriented. They cared about the quality of work provided to install our tankless water heater. Everyone from the first phone call to the truck pulling away was empathetic and kind as well as professional and bent over backwards to help us.
This Marseilles, Illinois customer needed to replace a 1 year old Tankless gallon tankless water heater.
The DRF technician Tom R. is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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