Review from Cathy S


Andy volunteered to show me and explain how the part works they installed in the water heater system. Juan also explained the positioning of the water shutoff valve to me. I appreciated the customer interaction and insights.
Rating
Customer Cathy S
Location Carpentersville, Illinois
Date May 31, 2023

Water Heater Services Provided

This Carpentersville, Illinois customer needed to replace a 6 year old 40 gallon Rheem natural gas water heater in their townhome. Since Carpentersville requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Andy Griffel is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.

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