Matt and Tim were awesome today. On time, professional, and thorough but also completed the water heater installation in a timely manner. They also explained everything clearly and were willing to answer any questions. The pricing was VERY competitive compared to other quotes I got from local companies. This was the first time using this company but we will definitely be calling them again!
This Chicago, Illinois customer needed to replace a 11 year old 50 gallon Rheem natural gas water heater in their apartment/condo/high rise. The existing water heater was located in the customer’s utility room. Since Chicago requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.
The DRF technician Matt Beake is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.
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