Review from Robert C


My home warranty company would not approve my claim and kevin sat with me for almost an hour while we tried to resolve the situation. no work was completed today but we super appreciate the knowledge and patience of kevin and drf. kevin will be back once we have a resolution to perform the installation. we have complete confidence in his ability in his future service.
Rating
Customer Robert C
Location Aurora, Illinois
Date May 18, 2023

Water Heater Services Provided

This Aurora, Illinois customer needed to replace a 10 year old 50 gallon Bradford White natural gas water heater in their single family home. The existing water heater was located in the customer’s basement. Since Aurora requires a safety inspection for this service, DRF assisted this customer in obtaining the required documents prior to the installation.

The DRF technician Kevin Loden is a state licensed plumber. As part of the hassle-free water heater services offered by DRF, the technician addressed any required safety improvements to prevent any safety concerns to keep this family and home safe.

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